Mr & Mrs A Hazell – Cheltenham

Jill provided an excellent service. She was professional, efficient and provided sound advice in respect of our purchase and sale.  We went through a potentially stressful property transaction but Jill’s support was invaluable and we felt reassured at each stage.  I am recommending Jill to all our friends and family.

Love all the staff. Best solicitors around.

My sincere thanks for holding my hand throughout the journey

Super service from Jill and her team!

We were extremely satisfied with the level of service we received.  Jenny was extremely helpful and answered all our questions clearly.

Jill even understood the stress that the exchange of contracts generated and dealt with this professionally.

Jennifer, thank you for all your help and advice. It was a very stressful time for me and I value the way you enabled all my business to progress smoothly.

We had a slight problem finding relevant documents from my father’s estate.  Once we solved this problem Jill Gregory and her secretary (Tahirah) were fantastic.  Very approachable, friendly and kept up to date with everything.

Fantastic service. The sale was made very easy and quick for a first time buyer.

Jenny Kitchener gave outstanding service during what was for me a very trying experience.

Johanna & Laura were amazing. Their help and support was invaluable and we were so grateful to them both.

North Ainley gave me a first class service – thanks Geoff Lamb

A warm welcome and helpful advice.

We would definitely recommend North Ainley and will use them every time. Professional and friendly. Cassie has been great.

Very friendly staff, made us feel at ease and always helpful.  Thank you to all the staff, much appreciated.

Jill, thanks for all your hard work for making our house sale a success it was a pleasure to deal with you, would use your company again.

I would just like to say how amazing Cassie has been from start to finish. I would, without doubt, recommend her to friends and family. Cassie was polite and professional at all times. Thank you so much.

Just want to say a big thank you for your help in completing the process. Appreciate all your efforts and co-operations in getting things done at the right time for me.

Very good service, made you feel you were the only client they had to deal with.  I found Jill Gregory very accommodating and professional.

The entire service provided was of a very high standard and we will not hesitate to use your company again.

Due to my present circumstances I required a home visit. Danielle was very prompt, courteous and patient. My many questions were answered clearly. I am very happy to recommend her and thank her for her patience and pleasant manner.

Excellent as usual.

We cannot recommend Jill highly enough. Professional, efficient and great client which is exactly what you want from your Solicitor.  Thank you Jill (again) for all your assistance.

Thank you very much for all the help and kindness received from the reception staff and all the team.

Every member of the team I spoke to was very helpful and efficient.

I just thought Vinesh & Cassie were incredibly helpful in every way. Fantastic quality of service. Thank you.

Thank you John, Joanna and Jill. What a team outcome. Very happy.

Both Vinesh and Cassie provided a speedy and professional service.  I look forward to our future relationship.

Very happy with the service that I received.

Absolutely amazing service (Maggie’s Will) and special thanks to Danielle who is compassionate and caring at such a daunting time. Danielle and the team thank you for providing this special service, it is absolutely appreciated. Through this horrible journey I am on, this shone some light and gave me some peace of mind. Thank you Danielle.

Excellent service. Danielle explained everything well and understood our concerns. We feel happy with service provided.

Excellent service. Very professional yet friendly. Will be back.

Cassie was brilliant.  Professional with excellent inter-personal skills providing an excellent balance between humour, professional and engaging.  I know she worked outside of office hours whilst undertaking our work so huge thanks as well.

Very helpful and nothing was too much trouble.

Vinesh, thank you so much for all of your help…as we are overseas , yourself and your team made this experience run smoothly and efficiently and made this stress free for myself and Bryn.

A personal thanks to Cassie who took time to explain the complex details involved in such a transaction. I was aware that I, as a customer was unfamiliar with the details.  She was personable and made it clear that she was available if I had any queries.

I cannot speak more highly of the shear efficiency of your company – even down to the quality of the paper transactions. The charges were very reasonable! Thank you all for your efforts.

I have to say that Sheridan Wall was brilliant to me when selling my house. I could not have got through it without her help. Thank you.

Thank you Cassie for your professional and efficient service. Excellent job!

Legal advice provided was excellent and helped us understand factors we had not foreseen.  Many thanks.

I have been a client since 1976 and have always been treated with the upmost courtesy and understanding.

We are completely satisfied with the service we received and will be recommending your service to others. Thank you for everything North Ainley and in particular Jill and Sophie who were very professional and friendly during our very first home purchase.

I found the staff very helpful and it did help me using a signature guide. Thank you.

We would like to place on record our appreciation for the efforts of Sarah Cookson, who was our main point of contact at your Firm. She was helpful throughout and the model of efficiency.

You exuded a general air of confidence and competence and an ability to translate legal jargon into understandable transactions.

I don’t think you could treat me better than you do.  I look forward to coming to see you, I am always pleased with the results.

Excellent and efficient care and attention from all members of staff.

Great staff, receptionists and all. Would recommend.

We are very much satisfied with our dealings with your firm and would do so again. Many thanks.

A very professional service both in the sale of my property and purchase of my new property. Careful consideration of my needs was made and every effort taken to ensure that I was kept up to date on the transactions.  Very satisfied with the service and staff and in particular Mr Vinesh and his assistant Cassie Stafford.

I particularly liked the professionalism of the staff and their friendly and approachable manner.

Thank you for your assistance.  I would just like to say that Jane Stark and her team have absolutely excelled during this transaction.  I don’t think I have ever seen such a slick and professional legal transaction.  They deserve a pat on the back.

Patient, professional and unrushed.  Thank you

We particularly liked the friendly way the solicitor dealt with all aspects of the service we received, and she went beyond any reasonable expectations.  She was helpful and thorough in her dealings with us, and we would have no reservation in recommending you or using you again.

A big thank you to you all. You are being fantastic.

A courteous and efficient service.

Business letters can often be difficult for a lay person but we were always dealt with patience and explanations. It has been a surprisingly pleasant and relaxing time working with North Ainley staff.

I feel not just one member of the team at North Ainley were excellent but the whole team, from walking through the door on such a traumatic day to the final stages of our business, without their help this could have been even more traumatic.  In particular I would like to thank Cassie Stafford for her professionalism and Zoë Ashton for her understanding.

I was very happy with the service. Thank you.

In a word the service I received was excellent.

Danielle acted quickly and very accurately to all my concerns.

Thank you for your help. We were extremely happy with the service you provided.

Excellent personal service.  Professional at all times and understanding of our needs.

My case was largely dealt with by Cassie Stafford who was efficient, courteous and friendly at all times.  Thank you.

Cassie Stafford is the most thorough and professional assistant I have come across in many years.

I’m grateful to Alison Winterbottom and other North Ainley advisers for the service I received during my case. I’m very happy with the outcome. I felt very secure during the process because of professionalism of Alison Winterbottom. I can’t even express all the gratitude I have towards Alison Winterbottom.

We always felt you were doing your best for us. Thank you.

Very impressed with North Ainley. Vinesh has been absolutely brilliant. Every member of staff we dealt with were very professional and friendly. We love our new home. Thank you for all your help.

Very pleased with how my house sale was handled. Although the sale was delayed a couple of times and took longer than expected I was kept well informed at all times. Thank you.

Mr Lamb sat and listened to our complaint and explained the possible outcome clearly. Many thanks.

Superb service. Excellent advice given by Danielle regarding my Will etc., and also to Jill for her services with regards to buying my property. The receptionist were very helpful and pleasant at all times.

Cassie really is excellent – knowledgeable and I really felt that she was fighting our corner with our best interests at heart. Thanks to the North Ainley team for all of their hard work.

I would always choose North Ainley. We’ve used North Ainley for Wills, Lasting Power of Attorney and conveyancing. No complaints.

Very efficient and helpful with all our Power of Attorney process. Also with help on our Wills and our queries.

Just to say a special thanks to Jenny Kitchener for all her help.

Excellent service provided by all members of the team.  Matter dealt with swiftly and I will recommend North Ainley to friends and family.

Excellent service !!!

Just a mention of Cassie Stafford who we thought was always efficient and courteous in dealing with the sale of Spring Meadow.

Special thanks to Danielle for all her help.

Sarah Cookson did most of the work on my case and she was very helpful, professional, quick and kept me informed fully.  Would definitely recommend the company especially if all staff work at her level.

Excellent service from Cassie and Vinesh. Thank you so much.

This was the second property purchase which Jill dealt with on my behalf. Jill was very polite, professional and answered any small questions I had regardless on how stupid they were. Jill always had my best interest before I agreed a completion date on the property. Jill’s an asset to North Ainley Solicitors.

Thank you Vinesh & Cassie, the speed at which you completed our transaction was excellent.  It really did make such a difference to us.  Thank you Mr Ainley!

I liked the friendly atmosphere of the place and people, who were so kind and helpful.

Jill, Sophie, Cassie and wider team were fantastic throughout our challenging and very lengthy house sale and purchase. Thank you so much for all of your support.

Everything was absolutely PERFECT!!! Thank you!!!

My wife and I were very pleased with the whole way our Will arrangements were dealt with.

All of the staff I came into contact with were very helpful and professional.  Particularly Jill Gregory, who managed the sale and purchase of houses.  She was very friendly, helpful and professional.

Thank you to Jill Gregory and her team.

I found Jennifer Kitchener to be extremely helpful and supportive throughout the whole experience of sorting mine and my husband’s Will out.  We were both extremely grateful that she visited my husband whilst he was in hospital so that we could sign our Wills.

Personal friendly service, most appreciated.

I was very happy with the service provided…pleasure doing business with North Ainley and in particular working with Vinesh and Cassie. Thank you.

Thank you Tahirah for all the work you have put in to make our house sale a success, it’s been a pleasure dealing with you.

Good prompt service.

Very professional and courteous at all times, and a pleasant environment. Just to say thank you for the good work.

I would have no hesitation in recommending North Ainley – in fact in my capacity as a volunteer Trustee & Treasurer of T.O.G. Mind, I have recommended them when recently negotiating a commercial lease.

Laura was extremely efficient and helpful. Both Laura and her secretary provided a professional, effective service, both quickly and communicating at all times. Many thanks.

I would use North Ainley Solicitors again for the quality of service. It is very stressful for a woman on her own.  When a person over stepped the mark the support that I received from North Ainley gave me the confidence to respond.

Cassie Stafford was superb. Even came in when ill to complete the matter.

I could not fault any aspect of the service, help and guidance whilst purchasing my house. A life changing moment happened so smoothly!  Thank you!