Mr & Mrs A Hazell – Cheltenham

A very friendly team, always helpful and reassuring.

A very professional service both in the sale of my property and purchase of my new property. Careful consideration of my needs was made and every effort taken to ensure that I was kept up to date on the transactions.  Very satisfied with the service and staff and in particular Mr Vinesh and his assistant Cassie Stafford.

We would like to place on record our appreciation for the efforts of Sarah Cookson, who was our main point of contact at your Firm. She was helpful throughout and the model of efficiency.

Danielle was absolutely excellent!

I particularly liked the professionalism of the staff and their friendly and approachable manner.

Just a note to say thank you very much for all you did to make the recent conveyance go as smoothly as possible.

Thank you Tahirah for all the work you have put in to make our house sale a success, it’s been a pleasure dealing with you.

I have already recommended this Firm to my two friends.

Excellent service from Cassie and Vinesh. Thank you so much.

I really felt that Cassie was doing everything she could to ensure we got the outcome we were after. Thank you!

Thank you to Alison and Jane for their continued help and for explaining the process of divorce easily so we knew where we stood at all times.

Thank you very much for all the help and kindness received from the reception staff and all the team.

Both Vinesh and Cassie provided a speedy and professional service.  I look forward to our future relationship.

A big thank you to you all. You are being fantastic.

We always felt you were doing your best for us. Thank you.

I cannot speak too highly of the efficiency of your operation. Your documentation was excellent throughout and the charges were extremely reasonable. Thank you for a job well done!

I have had many unfortunate experiences with solicitors. This experience stacks head and shoulders above the rest.

Very good.

Cassie Stafford was superb. Even came in when ill to complete the matter.

Very friendly staff, made us feel at ease and always helpful.  Thank you to all the staff, much appreciated.

You explained every detail very clearly and very simple to understand. You were very helpful and did not rush over any question. You were a pleasure to meet and to know.

Our case was not resolved because the company went into liquidation. However, Laura did exceptionally well in pleading our case.

Vinesh and Cassie have done a fantastic job on the sale and purchase of our properties.  The latter of which was a rather tedious affair!

Excellent advice given in help offered. Quickly dealt with new Will – would recommend your firm without a problem.

Patient, professional and unrushed.  Thank you

Absolutely first class service from beginning to end.  Totally satisfied and would not hesitate to recommend North Ainley and Alison and Claire – Superb.

Very speedy and courteous at all points.

My wife and I were very pleased with the whole way our Will arrangements were dealt with.

Excellent service all round.

I cannot speak more highly of the shear efficiency of your company – even down to the quality of the paper transactions. The charges were very reasonable! Thank you all for your efforts.

Jill and Sophie went the extra mile when up against the time constraint. A credit to the Firm.

I could not fault any aspect of the service, help and guidance whilst purchasing my house. A life changing moment happened so smoothly!  Thank you!

I would have no hesitation in recommending North Ainley – in fact in my capacity as a volunteer Trustee & Treasurer of T.O.G. Mind, I have recommended them when recently negotiating a commercial lease.

Mr Mistry was outstanding. He was always very patient and informative even in very trying and frustrating circumstances! Thank you.

Really helpful, friendly, knowledgeable and informative. Supportive and pertinent advice given.

Johanna & Laura were amazing. Their help and support was invaluable and we were so grateful to them both.

Excellent personal service.  Professional at all times and understanding of our needs.

Cassie was brilliant.  Professional with excellent inter-personal skills providing an excellent balance between humour, professional and engaging.  I know she worked outside of office hours whilst undertaking our work so huge thanks as well.

Excellent personal service. Everything explained in full. Highly recommended.

North Ainley gave me a first class service, just like everyone used to get however very rare these days. Thanks Geoff Lamb!

Thank you Vinesh & Cassie, the speed at which you completed our transaction was excellent.  It really did make such a difference to us.  Thank you Mr Ainley!

Alison Winterbottom was at all times highly professional and helpful.

Jill, thanks for all your hard work for making our house sale a success it was a pleasure to deal with you, would use your company again.

A very big thank you for everyone’s help and quickness in dealing with the sale of my home and the patience and time that was taken on my behalf by Jill Gregory and her staff.

My sincere thanks for holding my hand throughout the journey

We changed our minds and made an offer on a different house on 6 June. Thanks to the focus and commitment of Jill and Sophie we were able to complete the purchase on 8 July in conjunction with our sale completion.

Very happy with the service I received.

Tahirah was excellent, a credit to your company.

Just to say a special thanks to Jenny Kitchener for all her help.

Front of house staff always very pleasant and helpful. Vinesh Mistry and Cassie  always courteous, personal but not intrusive and very professional. Ambassadors for North Ainley.

Love all the staff. Best solicitors around.

In a word the service I received was excellent.

Very good service, made you feel you were the only client they had to deal with.  I found Jill Gregory very accommodating and professional.

Cassie Stafford and Vinesh Mistry were amazing.  Professional, understanding, supportive and really we couldn’t have had better people handling our sale and subsequent property purchase.  We would recommend North Ainley without question.

Cassie has been outstanding throughout.

Good prompt service.

Super service from Jill and her team!

Very helpful and nothing was too much trouble.

Just want to say a big thank you for your help in completing the process. Appreciate all your efforts and co-operations in getting things done at the right time for me.

Superb service. Excellent advice given by Danielle regarding my Will etc., and also to Jill for her services with regards to buying my property. The receptionist were very helpful and pleasant at all times.

Extremely helpful, professional and friendly.

Great service in challenging circumstances. Thank you for all your hard work.

Many thanks to Jill Gregory and her team. Received 100% +++ client care etc. Also to Danielle Hursthouse for her advice on making my new Will.

My wishes for my Will were quickly and clearly understood. I was treated with consideration and courtesy at all times. First class service.

Mr parents used North Ainley for their legal transactions and we have continued to use them as they provide an excellent service at a reasonable price.

Jill and the team provided a first class service, all explained in plain English.

Many thanks for completing our conveyancing with a minimum of hassle.

Excellent service. Thanks.

Extremely knowledgeable and courteous service.

I was very happy with everything.

Cassie was excellent.

Thank you very much for your excellent service.

Very happy with the way my case was dealt with and the down to earth way everything was explained to me.

Excellent service. Very professional yet friendly. Will be back.

Jill made the process of moving so much less stressful with her calm manner and sense of humour. The case was handled successfully. A million thanks!  

Very professional and courteous at all times, and a pleasant environment. Just to say thank you for the good work.

The receptionists were always very polite and welcoming.  Jennifer Kitchener was very thorough discussing the risks involved in transferring ownership and the overall process was conducted in a very professional and speedy manner.

I liked the friendly atmosphere of the place and people, who were so kind and helpful.

As usual the team at North Ainley did a brilliant job, in particular Cassie was outstanding – even worked a Sunday to ensure tight timescales were met, her communication and professionalism ensured a protracted and difficult mortgage process was fulfilled with Vinesh, protecting our interests whilst maintaining a strong working relationship with the vendors legal team – highly recommended as always.

Thanks for an excellent service.

Nothing to improve on – very very pleased.

Business letters can often be difficult for a lay person but we were always dealt with patience and explanations. It has been a surprisingly pleasant and relaxing time working with North Ainley staff.

Very happy with the service that I received.

I was very pleased with the service I received from North Ainley. The price I was quoted was the price I paid. I found Jill Gregory and secretary particularly attentive and accommodating. I would most certainly recommend North Ainley.

I found Jennifer Kitchener to be extremely helpful and supportive throughout the whole experience of sorting mine and my husband’s Will out.  We were both extremely grateful that she visited my husband whilst he was in hospital so that we could sign our Wills.

Very efficient and helpful with all our Power of Attorney process. Also with help on our Wills and our queries.

A big thank you to everyone especially Cassie, she was very helpful and friendly and made a stressful time pass with ease!

I cannot see where you could improve. You made me feel at ease as I was quite anxious. Thank you so much.

Legal advice provided was excellent and helped us understand factors we had not foreseen.  Many thanks.

All of the staff I came into contact with were very helpful and professional.  Particularly Jill Gregory, who managed the sale and purchase of houses.  She was very friendly, helpful and professional.

Great staff, receptionists and all. Would recommend.

We cannot recommend Jill highly enough. Professional, efficient and great client which is exactly what you want from your Solicitor.  Thank you Jill (again) for all your assistance.

We particularly liked the friendly way the solicitor dealt with all aspects of the service we received, and she went beyond any reasonable expectations.  She was helpful and thorough in her dealings with us, and we would have no reservation in recommending you or using you again.

Excellent service !!!

Jill, Sophie, Cassie and wider team were fantastic throughout our challenging and very lengthy house sale and purchase. Thank you so much for all of your support.

I would like to thank the team at North Ainley Solicitors for doing a professional and straight forward Contract for me. Cassie sat down with me from the start and spent time with me to explain everything in simple and understandable terms, in a comfortable manner… helping me with the formal paperwork. The team were warming and professional and I will always use them again and will always recommend them. I am most pleased with the work they have done for me.

Many thanks to Jenny Kitchener who is always pleasant and helpful. If I need you anytime in the future I will be back.

The service provided is of a high order.  This is always very professional and delivered in a straight forward manner. Thank you.

Professional in every way.