Mr & Mrs A Hazell – Cheltenham

I was very happy with everything.

Liked how we were given time to go through details without feeling rushed.

Many thanks for completing our conveyancing with a minimum of hassle.

Patient, professional and unrushed.  Thank you

We will always recommend yourselves – you go the extra mile.

Excellent service. Thanks.

Extremely helpful, professional and friendly.

Jill even understood the stress that the exchange of contracts generated and dealt with this professionally.

I really felt that Cassie was doing everything she could to ensure we got the outcome we were after. Thank you!

I would have no hesitation in recommending North Ainley – in fact in my capacity as a volunteer Trustee & Treasurer of T.O.G. Mind, I have recommended them when recently negotiating a commercial lease.

Cassie really is excellent – knowledgeable and I really felt that she was fighting our corner with our best interests at heart. Thanks to the North Ainley team for all of their hard work.

I cannot speak too highly of the efficiency of your operation. Your documentation was excellent throughout and the charges were extremely reasonable. Thank you for a job well done!

Mr Mistry was outstanding. He was always very patient and informative even in very trying and frustrating circumstances! Thank you.

We had a slight problem finding relevant documents from my father’s estate.  Once we solved this problem Jill Gregory and her secretary (Tahirah) were fantastic.  Very approachable, friendly and kept up to date with everything.

Great service in challenging circumstances. Thank you for all your hard work.

Thank you John, Joanna and Jill. What a team outcome. Very happy.

Excellent service. Thank you.

I would use North Ainley Solicitors again for the quality of service. It is very stressful for a woman on her own.  When a person over stepped the mark the support that I received from North Ainley gave me the confidence to respond.

A warm welcome and helpful advice.

I feel not just one member of the team at North Ainley were excellent but the whole team, from walking through the door on such a traumatic day to the final stages of our business, without their help this could have been even more traumatic.  In particular I would like to thank Cassie Stafford for her professionalism and Zoë Ashton for her understanding.

I would like to thank the team at North Ainley Solicitors for doing a professional and straight forward Contract for me. Cassie sat down with me from the start and spent time with me to explain everything in simple and understandable terms, in a comfortable manner… helping me with the formal paperwork. The team were warming and professional and I will always use them again and will always recommend them. I am most pleased with the work they have done for me.

Cassie was excellent.

We particularly liked the friendly way the solicitor dealt with all aspects of the service we received, and she went beyond any reasonable expectations.  She was helpful and thorough in her dealings with us, and we would have no reservation in recommending you or using you again.

Absolutely first class service from beginning to end.  Totally satisfied and would not hesitate to recommend North Ainley and Alison and Claire – Superb.

Both Vinesh and Cassie provided a speedy and professional service.  I look forward to our future relationship.

Extremely knowledgeable and courteous service.

I have already recommended this Firm to my two friends.

Jill and Sophie went the extra mile when up against the time constraint. A credit to the Firm.

I particularly liked the professionalism of the staff and their friendly and approachable manner.

I found Jennifer Kitchener to be extremely helpful and supportive throughout the whole experience of sorting mine and my husband’s Will out.  We were both extremely grateful that she visited my husband whilst he was in hospital so that we could sign our Wills.

Cassie Stafford was superb. Even came in when ill to complete the matter.

The service was as professional, efficient and as courteous as possible. Thank you.

Personal friendly service, most appreciated.

Sarah, thank you so much.  Please also thank the team from me for all your hard work.  It is very much appreciated.  All the team at North Ainley have been very obliging and nothing has been too much trouble.

In a word the service I received was excellent.

Cassie Stafford is a credit to the company. She kept me up to date through a very stressful house move. I cannot thank her enough.

A big thank you to everyone especially Cassie, she was very helpful and friendly and made a stressful time pass with ease!

Mr parents used North Ainley for their legal transactions and we have continued to use them as they provide an excellent service at a reasonable price.

Very good service, made you feel you were the only client they had to deal with.  I found Jill Gregory very accommodating and professional.

Just a mention of Cassie Stafford who we thought was always efficient and courteous in dealing with the sale of Spring Meadow.

A very professional service both in the sale of my property and purchase of my new property. Careful consideration of my needs was made and every effort taken to ensure that I was kept up to date on the transactions.  Very satisfied with the service and staff and in particular Mr Vinesh and his assistant Cassie Stafford.

A very professional service from the actual point of sale. A very swift completion was achieved.

Everything was absolutely PERFECT!!! Thank you!!!

I was extremely happy with the full service from reception to Mrs Zoë Ashton and her secretary at a most difficult time for me. I have recommended you to my friends.

Cassie was excellent and built a great relationship with us. so helpful, efficient and informative.

Professional in every way.

All my dealings with North Ainley have been superb.

I would just like to say how amazing Cassie has been from start to finish. I would, without doubt, recommend her to friends and family. Cassie was polite and professional at all times. Thank you so much.

Superb service. Excellent advice given by Danielle regarding my Will etc., and also to Jill for her services with regards to buying my property. The receptionist were very helpful and pleasant at all times.

Legal advice provided was excellent and helped us understand factors we had not foreseen.  Many thanks.

Many thanks to Jill Gregory and her team. Received 100% +++ client care etc. Also to Danielle Hursthouse for her advice on making my new Will.

While making our Will, everything was fully explained to us.  We found the process very straight forward and would definitely recommend you to our family and friends. With many thanks.

Excellent and efficient care and attention from all members of staff.

Cassie Stafford is the most thorough and professional assistant I have come across in many years.

Jennifer, thank you for all your help and advice. It was a very stressful time for me and I value the way you enabled all my business to progress smoothly.

We are very much satisfied with our dealings with your firm and would do so again. Many thanks.

I just wanted to say thank you so much for all your help. I was dreading starting the process of buying a house and it couldn’t have been more easier. Thank you for answering my many questions and having patience when I couldn’t answer the phone because I was fast asleep from my night shifts.

I would like to thank Alison for all her help and advice throughout and commend the way she handled everything.

Jill Gregory and staff were brilliant. They made myself and my family very comfortable. Thank you all very much.

Jill provided an excellent service. She was professional, efficient and provided sound advice in respect of our purchase and sale.  We went through a potentially stressful property transaction but Jill’s support was invaluable and we felt reassured at each stage.  I am recommending Jill to all our friends and family.

An excellent service, thank you.

Very speedy and courteous at all points.

Cassie was fabulous!  We could not have asked for  better help.  Thank you so much!

I was very happy with the service. Thank you.

The purchase of my property was seamless and stress free – thank you!

I don’t think you could treat me better than you do.  I look forward to coming to see you, I am always pleased with the results.

I was very happy with the service provided…pleasure doing business with North Ainley and in particular working with Vinesh and Cassie. Thank you.

We were very pleased with the service we received.  Cassie Stafford was very helpful and ensured a very smooth transaction. Thanks!

Thank you to Jill Gregory and her team.

We cannot recommend Jill highly enough. Professional, efficient and great client which is exactly what you want from your Solicitor.  Thank you Jill (again) for all your assistance.

Really helpful, friendly, knowledgeable and informative. Supportive and pertinent advice given.

Due to my present circumstances I required a home visit. Danielle was very prompt, courteous and patient. My many questions were answered clearly. I am very happy to recommend her and thank her for her patience and pleasant manner.

Very professional and courteous at all times, and a pleasant environment. Just to say thank you for the good work.

I cannot see where you could improve. You made me feel at ease as I was quite anxious. Thank you so much.

Very efficient and helpful with all our Power of Attorney process. Also with help on our Wills and our queries.

Excellent service !!!

You exuded a general air of confidence and competence and an ability to translate legal jargon into understandable transactions.

The service provided is of a high order.  This is always very professional and delivered in a straight forward manner. Thank you.

We would like to place on record our appreciation for the efforts of Sarah Cookson, who was our main point of contact at your Firm. She was helpful throughout and the model of efficiency.

You explained every detail very clearly and very simple to understand. You were very helpful and did not rush over any question. You were a pleasure to meet and to know.

I’m grateful to Alison Winterbottom and other North Ainley advisers for the service I received during my case. I’m very happy with the outcome. I felt very secure during the process because of professionalism of Alison Winterbottom. I can’t even express all the gratitude I have towards Alison Winterbottom.

I cannot speak more highly of the shear efficiency of your company – even down to the quality of the paper transactions. The charges were very reasonable! Thank you all for your efforts.

Thank you for all your help. Your staff made everything a stress free experience.

Excellent service from Cassie and Vinesh. Thank you so much.

So far the Probate and Residential Property Department have given me excellent service.

Danielle acted quickly and very accurately to all my concerns.

My case was largely dealt with by Cassie Stafford who was efficient, courteous and friendly at all times.  Thank you.

My wishes for my Will were quickly and clearly understood. I was treated with consideration and courtesy at all times. First class service.

Mr Lamb sat and listened to our complaint and explained the possible outcome clearly. Many thanks.

Our case was not resolved because the company went into liquidation. However, Laura did exceptionally well in pleading our case.

Thank you very much for your excellent service.

My sincere thanks for holding my hand throughout the journey

Thank you very much for all the help and kindness received from the reception staff and all the team.

Polite and professional service.

Excellent service. Very professional yet friendly. Will be back.

Thank you so much Jill. You made my move so much easier. I know it was complicated and you helped me so much.

Vinesh, thank you so much for all of your help…as we are overseas , yourself and your team made this experience run smoothly and efficiently and made this stress free for myself and Bryn.

A big thank you to you all. You are being fantastic.

Jill Gregory acted as a true professional in every aspect of the proceedings, making it easy to understand and keeping us fully informed throughout. Without Jill Gregory we are sure this matter would not have been resolved, the advice and support we received was excellent. We would have no hesitation in recommending North Ainley Solicitors to others. We as a family would like to thank Jill for all her hard work and determination.