Mr & Mrs A Hazell – Cheltenham

Thank you Danielle for your patience in explaining things in simple terms that both myself and my husband understood.

Thank you for your help. We were extremely happy with the service you provided.

Thank you for all your help.

I would highly recommend this solicitors, as I feel the service that I received was second to none, everything was dealt with quickly and efficiently and I found Jennifer Kitchener helpful and approachable. Thank you!

The purchase of my property was seamless and stress free – thank you!

A courteous and efficient service.

Thank you for being so helpful, friendly, understanding, efficient and kind. Special thanks to Zoë.

Thank you John, Joanna and Jill. What a team outcome. Very happy.

Thank you for your assistance.  I would just like to say that Jane Stark and her team have absolutely excelled during this transaction.  I don’t think I have ever seen such a slick and professional legal transaction.  They deserve a pat on the back.

Very happy with the service I received.

Thank you for guiding me through a veritable minefield.

I was very happy with the service. Thank you.

Friendly, prompt service and advice. Any hold ups were not due to North Ainley. Thanks for everything.

Love all the staff. Best solicitors around.

Super service from Jill and her team!

Thank you so much for all your assistance in our house purchase.

A very professional service both in the sale of my property and purchase of my new property. Careful consideration of my needs was made and every effort taken to ensure that I was kept up to date on the transactions.  Very satisfied with the service and staff and in particular Mr Vinesh and his assistant Cassie Stafford.

I would always choose North Ainley. We’ve used North Ainley for Wills, Lasting Power of Attorney and conveyancing. No complaints.

I cannot speak more highly of the shear efficiency of your company – even down to the quality of the paper transactions. The charges were very reasonable! Thank you all for your efforts.

Good prompt service.

Cassie was so helpful throughout and kept me calm when buying our first home. We didn’t have to ring for updates and to check all was progressing so the experience was stress free. Thank you so much! Have already recommended!

I found Jennifer Kitchener to be extremely helpful and supportive throughout the whole experience of sorting mine and my husband’s Will out.  We were both extremely grateful that she visited my husband whilst he was in hospital so that we could sign our Wills.

I found the staff very helpful and it did help me using a signature guide. Thank you.

Excellent service from Cassie and Vinesh. Thank you so much.

Jill was excellent in handling the property transaction. I have already referred a client!

Just to say a special thanks to Jenny Kitchener for all her help.

Thank you and your colleagues for your help with this difficult piece of business.

Excellent service !!!

Jill, Sophie, Cassie and wider team were fantastic throughout our challenging and very lengthy house sale and purchase. Thank you so much for all of your support.

Patient, professional and unrushed.  Thank you

I would use North Ainley Solicitors again for the quality of service. It is very stressful for a woman on her own.  When a person over stepped the mark the support that I received from North Ainley gave me the confidence to respond.

Thank you very much for all the help and kindness received from the reception staff and all the team.

All my dealings with North Ainley have been superb.

Johanna & Laura were amazing. Their help and support was invaluable and we were so grateful to them both.

Thank you to Alison and Jane for their continued help and for explaining the process of divorce easily so we knew where we stood at all times.

We were very pleased with the service we received.  Cassie Stafford was very helpful and ensured a very smooth transaction. Thanks!

Absolutely first class service from beginning to end.  Totally satisfied and would not hesitate to recommend North Ainley and Alison and Claire – Superb.

Staff on desk at reception desk always friendly and helpful. Cassie went the ‘extra mile’ for me and did an excellent job. Thank you so much. Selling and buying property is very stressful; Cassie reassured me it can be done and was! Thanks a million.

My wishes for my Will were quickly and clearly understood. I was treated with consideration and courtesy at all times. First class service.

I cannot recommend the whole team at North Ainley highly enough! I have used them for conveyancing, Wills and nursing care advice for a number of years.  In particular, Cassie Stafford and Vinesh Mistry were outstanding and nothing was ever too much trouble. Well Done!

Thank you Cassie for your professional and efficient service. Excellent job!

Excellent all round as usual.

Cassie Stafford is the most thorough and professional assistant I have come across in many years.

Many thanks for your services once again.

I would like to thank Alison for all her help and advice throughout and commend the way she handled everything.

I would like to thank Cassie she has been brilliant throughout. Thanks.

We changed our minds and made an offer on a different house on 6 June. Thanks to the focus and commitment of Jill and Sophie we were able to complete the purchase on 8 July in conjunction with our sale completion.

I really felt that Cassie was doing everything she could to ensure we got the outcome we were after. Thank you!

North Ainley gave me a first class service, just like everyone used to get however very rare these days. Thanks Geoff Lamb!

Front of house staff always very pleasant and helpful. Vinesh Mistry and Cassie  always courteous, personal but not intrusive and very professional. Ambassadors for North Ainley.

Just a mention of Cassie Stafford who we thought was always efficient and courteous in dealing with the sale of Spring Meadow.

Jill and the team provided a first class service, all explained in plain English.

We cannot recommend Jill highly enough. Professional, efficient and great client which is exactly what you want from your Solicitor.  Thank you Jill (again) for all your assistance.

Really helpful, friendly, knowledgeable and informative. Supportive and pertinent advice given.

Thank you for all your help. Your staff made everything a stress free experience.

All of the staff I came into contact with were very helpful and professional.  Particularly Jill Gregory, who managed the sale and purchase of houses.  She was very friendly, helpful and professional.

A big thank you to you all. You are being fantastic.

Mr Lamb sat and listened to our complaint and explained the possible outcome clearly. Many thanks.

Alison Winterbottom was at all times highly professional and helpful.

I was kept well informed at all times in what was a stressful move.

A huge thank you to all the team involved. You exceeded your promises and my expectations.

Vinesh, thank you so much for all of your help…as we are overseas , yourself and your team made this experience run smoothly and efficiently and made this stress free for myself and Bryn.

Polite and professional service.

I was extremely happy with the full service from reception to Mrs Zoë Ashton and her secretary at a most difficult time for me. I have recommended you to my friends.

We had a slight problem finding relevant documents from my father’s estate.  Once we solved this problem Jill Gregory and her secretary (Tahirah) were fantastic.  Very approachable, friendly and kept up to date with everything.

An excellent service, thank you.

You were dealing with my mother’s estate, so due to this I had obviously lost my mum and was upset. You took over and told me not to worry, you dealt with everything, let me know regularly but didn’t mither me unnecessarily. I felt I was you only client. Well done!!

Nothing to improve on – very very pleased.

Legal advice provided was excellent and helped us understand factors we had not foreseen.  Many thanks.

Excellent service. Thanks.

A very professional service from the actual point of sale. A very swift completion was achieved.

Vinesh and Cassie have done a fantastic job on the sale and purchase of our properties.  The latter of which was a rather tedious affair!

Excellent all round customer service.

Sarah, thank you so much.  Please also thank the team from me for all your hard work.  It is very much appreciated.  All the team at North Ainley have been very obliging and nothing has been too much trouble.

Absolutely amazing service (Maggie’s Will) and special thanks to Danielle who is compassionate and caring at such a daunting time. Danielle and the team thank you for providing this special service, it is absolutely appreciated. Through this horrible journey I am on, this shone some light and gave me some peace of mind. Thank you Danielle.

Danielle was extremely helpful in giving the advice we needed, which was well explained, giving all details for the purpose of making our Wills. Danielle listened and we felt understood our needs. Reassurance from her in all aspects was tremendous and we thank her gratefully.

Due to my present circumstances I required a home visit. Danielle was very prompt, courteous and patient. My many questions were answered clearly. I am very happy to recommend her and thank her for her patience and pleasant manner.

We appreciated the courtesy & service provided by all members of staff.

Both Vinesh and Cassie provided a speedy and professional service.  I look forward to our future relationship.

Jill Gregory acted as a true professional in every aspect of the proceedings, making it easy to understand and keeping us fully informed throughout. Without Jill Gregory we are sure this matter would not have been resolved, the advice and support we received was excellent. We would have no hesitation in recommending North Ainley Solicitors to others. We as a family would like to thank Jill for all her hard work and determination.

Excellent and good service at all times. Completion within a reasonable time scale. Overall, happy with service and outcome.

Very good.

Michelle Gordon who dealt with the sale of my property was excellent, extremely helpful and very polite. I would certainly recommend Michelle.

Excellent service all round. Could not have had better. Thank you.

A fantastic service. All who I spoke to were very helpful. Will certainly use again if I need to.

Jill and Sophie went the extra mile when up against the time constraint. A credit to the Firm.

Cassie has been outstanding throughout.

Cassie was fabulous!  We could not have asked for  better help.  Thank you so much!

Excellent service from Jennifer.

Business letters can often be difficult for a lay person but we were always dealt with patience and explanations. It has been a surprisingly pleasant and relaxing time working with North Ainley staff.

I cannot see where you could improve. You made me feel at ease as I was quite anxious. Thank you so much.

I have used your services twice now and would definitely do so again if needed.  Yourself and staff are really friendly and put me at ease. Once again, thank you.

The process of the house sale did take a long time, over 5 months, however this was not due to any hold up by yourselves. Problems with the land sale etc., meant that the process took longer than usual. Cassie was excellent throughout and kept us informed and reassured.

I particularly liked the professionalism of the staff and their friendly and approachable manner.

If a call back/return of call was needed it was always within a reasonable quick response time. I was very happy with the service.

We particularly liked the friendly way the solicitor dealt with all aspects of the service we received, and she went beyond any reasonable expectations.  She was helpful and thorough in her dealings with us, and we would have no reservation in recommending you or using you again.

Cassie Stafford is a credit to the company. She kept me up to date through a very stressful house move. I cannot thank her enough.

Fantastic service, particularly given the Coronavirus situation. Many thanks to Cassie.

Professional in every way.