Frequently Asked Questions
Below and some of the most frequent questions we are asked and their answers.
If your query is not answered here, please do not hesitate to contact us and we'll do our utmost to help.
How do I pay? Do you accept credit/debit cards?
Yes, we accept cheques, debit cards and credit cards (An additional administration charge of 1.45% will be made if you use a credit card).
I am disabled and find it difficult to get out.
No problem. We are happy to arrange for one of our staff to visit you in your own home.
What do I need to bring with me?
You will need to bring details of your national insurance number, two pieces of correspondence confirming your home address (such as a bank statement or utility bill, no more than 3 months old) and photographic evidence of your identity.
You will also need to bring any papers relating to the matter in question.
Where are you?
You can find us at:34-36 Clegg Street
Tel: 0161 624 5614
Fax: 0161 678 8380